FAQ
What happens if I accidentally order a print with other items?
Your order will be cancelled. To avoid this you may purchase an additional shipping label at the time of your purchase or contact the store immediately to avoid cancellation.
Why can't I order prints with other items?
Prints need to be shipped in mailing tubes to prevent any damage durint transport. Therefore other items like shirts, totes, charms, etc. can't fit inside the mailing tube with your print.
Do you ship internationally?
Yes! We ship all over the world with the exception to countries that have suspensions on packages from the United States.
When will [insert item] restock?
All restocks are announced on social media. Join the mailing list, or follow on Twitter and Instagram to stay updated!
What is my size?
We've created this Size Guide page to help you find your perfect fit. If you're still unsure, feel free to email us for advice!
How long will it take to receive my package?
Domestic
Domestic orders usually take 1-2 weeks from the time of order to the time of delivery.
International
International orders can take anywhere from 2-4 weeks depending on customs from the time of ordering.
Shipping & Returns
Fulfillment process
Orders are fulfilled within 3-5 business days. You will recieve an email with tracking number for all orders with the exception of single stickers.
Misplaced shipments
The party responsible for the error will also be responsible for the additional cost of shipping.
If we made the mistake, it's on us! We will happily reissue or intercept your order with updated address info as soon as possible.
If you made the mistake when entering your address during checkout: we must send you an invoice for additional shipping. Get in touch with us and we will send you an invoice with a charge based on your region's shipping rates.
Failed to Deliver
If your package has failed to deliver, please contact the carrier responsible for delivery as soon as possible; the carrier should be able to help you reach a resolution.
Failure to deliver can be caused by (but not limited to) any of the following reasons:
Contacting the carrier responsible for the delivery of your package can help solve common issues (like delivery to wrong address) much faster than contacting us directly.
Miscellaneous
We're all human over here (no robots allowed) and sometimes we make mistakes.
If your order contains a product you didn't order or is missing a product that you did order, contact our customer service team for a resolution. We can't expect our customers to return items they did not order so as a general rule, anything you get in your package you are entitled to keep.
If an item was sent to you in place of an item that you ordered, we will send the missing items to you in a new package, free of charge. We will be accountable for all of the mistakes that we make and will do our best to make things right.
If there is no other way to resolve the issue, we will issue a refund for the missing items.
Ethics & Sustainability
Manufacturing
All manufacturers are heavily researched and referenced before being selected for production.
The companies we use send us pictures of working conditions, progress updates, and other evidence that makes us confident that they are not mistreating their workers.
Mailers
All apparel is shipped poly mailers that are made with 100% recycled content, 50% post-consumer content, with a reusable tear strip and recyclable in thin film bins. We highly encourage reusing these mailers and any packaging material.
Natural Fibers
Most of our apparel goods are 100% cotton unless otherwise stated.